Returns & Exchanges
At Xenia, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a hassle-free exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items in their protective packaging, ensuring all designer tags remain attached and the garments are in their original condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing